Home->Business->Helpdesk & Remote PC

An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included.

Call your PC from any phone to hear the information you need. PAL can: *Read and reply to Outlook email *Get real-time traffic and stocks *Play podcasts *Voice-dial contacts *Recite info from documents and spreadsheets *Read web pages and blog

This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.

FAQ Software - The Asp.Net Faq Manager is an FAQ software web application that will help you to effectively set up and manage an online archive of frequently asked questions on your website.

Professional remote support solution, no software installation required!
Remote control, File transfer and Chat.
Access to unattended PCs.
Free version available.
Fast and secure connection.

Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site. Paid editions allow managing leads, emails, click-to-call and tickets.

CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies

Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests

EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use. Fully compatible with XP and Vista. Registration costs just $49.0

Centrolized company-wide employee pc activity monitoring solution, monitor 3000+ network computers within one server. The real time network computer monitoring and content filting, and for employees, work time tracking

Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users

Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users

Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.

Ezidoits Helpdesk gives you access to our Help Desk staff, and to a reference section for "Frequently Asked Questions". Alternatively, via the Ezidoits Email function, you can send an e-mail enquiry and review our response when you have time.

FastRequest HelpDesk - HelpDesk software, Workorder and Web form. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List…).

File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server.

CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.

CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

CentreDesk Quotation is a multi-user help desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy call logging, easy quotations tracking, with the full history of all actions taken.

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC.

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC.

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable

CentreDesk Repair is a multi-user helpdesk repairs solution. One of the four CentreDesk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info.

Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities.

IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process.

High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management.

KnowledgeBase software for Windows: database management system with ready to use KB database solutions.

Windows Network Management & Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, remote control, edit files & registry, remove startup entries and much more.

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

Use your Bluetooth-enabled Palm device to control PowerPoint, Browser, WMP, Mouse and more on your Desktop or Laptop computer. View your presentation slide notes directly on the PDA, view slide warnings, and much more!

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents

Help Desk and Customer Service Software by LiveHelpNow. Improve support, increase sales. Used by 20000+ companies

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.

Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available

ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.

MediaHeal for CD and DVD retrieves data from damaged Compact Disks and DVDs of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM).

MediaHeal for Diskettes retrieves files from corrupted floppy disks. All kinds of diskettes are supported. MediaHeal for Diskettes rRestores the complete folders tree structure including subfolders and files within.

MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive.

MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are NTFS, FAT12, VFAT12, FAT16, FAT32.

MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media.

MediaHeal for Virtual Drives recovers files from damaged virtual disks (.vhd, .vmdk). Supported virtual drive formats: VMDK, VHD, IMG, OVA, XVA with FAT or NTFS file systems. The recovered data is saved into a new user-selected location.

Windows systems management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting (Hardware/Software) -Search & modify registies

MGCS version 2006 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.

Mobile Witch Remote Control is one of the best programs which can be used to control your computer from distance. It is virtually an efficient remote control that allows you to add or change the controlled programs without any sluginesh.

MobileController is a new product which integrates computer and mobile phone together.It is your best assistant anytime you need it, such as remote controlling, text chatting , photo transferring, virtual camera, and business presentation.

Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals.

N-central serves as Network Monitoring & Remote Control Software, Remote Desktop, Remote Systems Management, Remote Support/Assistance, Network Policy Enforcement, Asset & Patch Management tasks. 30-day fully functional trial available.

NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way.

Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase.

Access your PC via Internet Explorer on another PC from anywhere in the world, as long as both PCs are connected to the Intranet/internet.

The Picture Directory software lets you easily import your own photos, and make a picture directories instantly! You simply click, import a photo, set the layout and voila! You're done! Some of the features include the following: (a) You can add pers

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory.

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Do you need to share your screen with others on your network ? Screen Share is a simple program to share your screen with each computer of your Windows network.Each computer can view your screen in realtime,or you can access your computer remotely.

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC.

Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges.

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.

RemotePass enables you to take over any computer from anywhere in less than 10 seconds! The only requirement is an internet connection! RemotePass works transparantly through Firewalls, Proxy servers and any other type of security device!

Do get lots of e-mail? You need ReplyButler! Your personal Butler prewrites the addressing in the mails, administrates your text modules / boilerplate texts and sorts your e-mails into folders. Try it now!

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

SaaS IT Management - Manage PC & software inventory, Organize software licenses & contracts, Detect risks & compliance gaps. Sign Up for FREE.

ShareRight Documentary provides detailed analysis of all file shares on the network, their associated NTFS permissions, documents contained, together with discovery and quick launch of shared folders, documents and VNC viewer.

Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data.

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework. Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management.

Help user manage and monitor the computer in the Network Node, Easy to provide technical assistance,Inspect the Efficiency of the computer-user, sequentiallly improve work efficiency of the term.

Real-time PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track inventory modifications and upgrade requirements, detect pirated software, remotely control client PCs.

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included.

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development)

TekTracer is a low-cost helpdesk and Inventory management application. Its relational database features allow for detailed tracking of software licenses and equipment installation. Provided by SciTrans - "Writing and Graphics for a complex world."

Use MS Outlook as Helpdesk solution for customer mails directed at Fashion- + cloth-companies. The Add-in supports you when you at the storing of the Fashion boilerplates for the helpdesk.

Use Microsoft's Outlook as great Helpdesk for customer queries directed at Web stores and also Online shops. The Add-in helps you with the start and also keeping of the Webshop text modules for the helpdesk.

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload.

Ticker Tape is a simple way to broadcast unobtrusive messages to workstations spread over one or more sites - it's ideal for Help Desks or Administrators wanting to proactively advise people of issues affecting one or more locations.

TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system.

Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management

TurboMeeting provides Web conferencing, Remote PC Support, Remote PC Access, and Web seminars plus free audio conferencing service. No download required. Supports PC and Mac.

Universal FAQ Manager 2008 - knowledge base software, customer support software, online support software, or technical support software. Called FAQ Management Software, it saves businesses time and money by delivering higher customer satisfaction.

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X.

Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Windows.

Webolize IssueTracker will help you track issues, bugs, time and help you save/monitor time for your project management needs. Works on Windows XP, Vista or Server 2003. Free Standard Version. This application is included with Webolize Time Tracker

Whaddidoo

The organization software “Zeta Helpdesk� for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).